ANSWERS

 

How Does Ordering Work?

To order, you go to the Store then select and pay for the MI-6 Case or accessory you want (the payment will also include shipping cost).  The payment is done prior to production, so there is a wait after ordering for a batch of orders to build up, and then your case will be produced and shipped to you.  When production starts, it is typically 9 weeks total for the case to get to you.

Here is what the order page will show you:

  • If the item is shown as OUT OF STOCK, then it is not available to order right now, and CCD is busy making preparations to open the next ordering window (you can subscribe to updates or the waiting list to get notification when ordering will be available).

  • If the item is shown as IN STOCK, then orders are being accepted.  When the order batch size is reached, then production is kicked off. Batch size is typically 100+ cases.

To explain it a bit further, the MI-6 Cases and accessories are produced on a batch basis instead of one at a time to minimize cost.  And we would love to pre-make a batch of items and have them on the shelf ready to ship.  But, because CCD is small and the MI-6 Case has just recently been launched, we can't finance a production run by ourselves. 

 

So the solution is to develop the product, company and a relationship with you, the customer, to the point where you can be comfortable pre-paying for your case prior to the production.  Feel free to contact me, Fred (or Fire!), with any questions you have on this.  Thanks.

How big of a CPU heatsink can I install?

The case has room for a fan up to 65mm tall.  Note that the clearance to the cover vents is less than 4mm for a 65mm fan so fan noise may become more noticeable at higher speeds.
The fan widths (92mm, 120mm, etc) that fit will depend on your motherboard and memory height selection.

How do I access the back of the motherboard for heatsink bracket or M.2 memory?

Follow these steps:

  1. Unplug and remove GPU.

  2. Unplug PCIE riser cable from motherboard.

  3. Flip the cable out of the way to reveal the awesome back panel access.

How do I mount a GPU?

You might want to check the location of the auxiliary power connector on your GPU first, to see if you should install the power connector first, or after the GPU is installed in the case.  You install your GPU by sliding it down into the standard x16 PCIE slot, latch it in place, then tighten down the PCI bracket bracket on the back of the case.  This will keep everything secure.

If you have a backplate on your GPU that makes it too thick to fit into the PCIE slot correctly, you can pop off the rubber spacers from the case center plate to give more room.  The spacers are there to protect any exposed circuitry on the back of the GPU, but if you have a backplate, you are already protected.

What 92mm case fan will fit?

Well, in order of ease of installation:

  • A 13-16mm thick fan is easy.  Plenty of room if you wish to raise the fan up from the case to reduce wind noise.

  • A 17-20mm thick fan is possible, you just might have to loosen the front I/O board (if you have one) to install it.

  • A 25mm fan is mostly impossible. You would need to check the PSU you plan to use for clearance. Also, a 25mm fan interferes with the front I/O board, and prevents mounting a HDD in the lower front location. So there is a way to get it in there, kind of.

What is the best order to install components in my MI-6?

From building up a few cases, the best order seems to be:​

  1. Motherboard (Install heatsink, M.2 and power cables, then mount everything to the case)

  2. Power Supply

  3. Bottom Case Fan (if used)

  4. PSU Cables

  5. Drives

  6. GPU

What about PSU mounting?

All major PSUs (Corsair, Silverstone, Bequiet, etc) have mounting holes so that the PSU can be mounted with the fan up or fan down in the case.  It is recommended to have the fan down, so that it has a fresh air supply.

Note that all SFX and SFX-L power supplies will fit.  The longer SFX-L psu does prevent mounting a lower case fan or SSD/HDD.

What about all that extra cabling?

The MI-6 case has all components close together, so all cable runs can be short.  This runs counter to most PSU manufacturers, who make their cables long to fit as many case sizes as possible.  The resulting excess cabling can take some creativity to route.  Here are some ideas:

  1. ​Loose-install your components, then estimate cable runs and where to fold excess cable (like below the GPU).

  2. On SATA power daisychain cables, you can usually cut off extra connectors at the end of the cable, and reinstall the last connector cover on the end of the cable (e.g. Corsair).  Pay attention to the direction of 90° connectors and how to mount drives.

  3. Route the fat cables first.  That means the motherboard 24-pin cable.

  4. Install cables to the PSU starting at the middle of the PSU and working out to each side to make connections easy.

  5. Lastly, you can get custom cables made, which makes cable routing easy.  Although CCD doesn't offer custom cables, there are companies that will make custom length cables.

  • You should measure for your system, but typical cable lengths needed are:  MB 24-pin: 250mm,  EPS 8-pin: 250,  PCIE 8-pin: 300,  SATA:  varies.

What PCIE riser cable comes with the case?

The case will ship with a Li-Heat x16 Gen 3 Riser Cable.  This is a high quality cable that has a non-conductive exterior, so there is no need to worry about MB or GPU circuit contact.
Note that some of the early case photos show a silver 3M cable.  This is only as a placeholder and to show cable routing.

How many 2.5" drives can I install and how does having I/O or a case fan affect that?

Well, there are quite a few ways to mount drives depending on if you add the quick-release mount, I/O panel or a case fan.  The Information tab has graphics  that show some possible combinations, so you pick out which one will work for you. 

Can I install my old 3.5" drive somewhere?

If you are using the case without a GPU, with an APU or as a NAS for instance, there is room for a 3.5" drive.  CCD offers a 3.5" HDD mounting plate that installs in place of a GPU.

How do you calculate shipping?

Since the packaged case is less than 4 lbs it is most economical to ship via USPS.  Shipping is calculated for your location.  Shipping in the US is typically $25 or less plus $3 for insurance.  Shipping internationally with insurance typically runs $55.

Note that international shipments may be subject to tariff fees by your country.  For international buyers, the harmonized tariff code for the case and any accessories is 8473.30.51.00 (housing for automatic data processing machine).    You can check with your customs and tariff office to find out any fees before you order a case.

Which payment methods do you accept?

Both credit cards (VIsa, Mastercard) and Paypal are accepted.

What are the changes and improvements in the Second Edition?

The Second Edition includes some improvements and a few fixes to the MI-6 Case.  The cases are indistinguishable from the outside from the cases built in the first production batch (the First Edition).  You can find out about the differences HERE.  The link also includes info on some upcoming options.

What is your return policy?

Money back returns require the case to be in generally new condition.  For issues, please contact me and I will do my best to make it right.

If your question is not listed here, Let me know what you need and I’ll do my best to assist you.

©2019 by Case-by-Case Design Co.